"Chris responded immediately, met me to pick up my computer and had it back to me in excellent condition in 24 hours. My computer was nearly frozen and inoperable and I was in a panic. I expected, at the very least, significant costs and possibly a re-build. Chris tweaked and cleaned up my computer and it's now like new! The minimal cost was astounding. PCBuddy is the only place to go for fair, honest, quick and expert service! God Bless, you Chris."